Disclaimer / Privacy Policy / Terms & Conditions

DISCLAIMER

Optimal Neuroholistic Services (ONS) includes information related to wellness topics, such as mental health, relationships, parenting, couples therapy, personal growth, etc. referred to collectively as "Our Content" or "Content." You acknowledge and agree that the following warnings and disclaimers shall apply to all of our content.

 

Before using any of the services, purchasing any of our products or using any of our information that is available through Optimal Neuroholistic Services , we recommend that you consult with a physician or other medical and/or mental health provider.

 

Optimal Neuroholistic Services is not to be perceived as or relied upon in any way as medical advice, relationship advice or mental health advice. The information provided through Optimal euroholistic Services is not intended to be a substitute for professional medical advice, diagnosis or treatment that can be provided by your own physician, nurse practitioner, physician assistant, therapist, counselor, mental health practitioner, licensed dietitian or nutritionist, or any other licensed or registered health care professional. Do not use our content in lieu of professional advice given by qualified medical or mental health professionals and do not disregard professional medical or mental health advice or delay seeking
professional advice because of information you have read on Optimal Neuroholistic Services, or received from us.

 

Always follow the clinical or medical advice of the medical and mental health professionals you work with or discuss any recommendations or information from the content here with your professional team before implementation or use. Always seek the advice of your own medical and/or mental health provider regarding any questions or concerns you have about your specific health or before implementing any recommendations or suggestions from Optimal Neuroholistic Services . Do not stop taking any medications without speaking to your psychiatrist, physician, nurse practitioner, physician assistant, mental health provider or other health care professional. If you have or suspect that you have a medical or mental health issue, contact your own health care provider promptly. If you know or suspect that you may be pregnant, have an eating disorder, or have any other physical, psychological, emotional or
medical or mental health condition, it is imperative that you seek the advice of your doctor or other health care provider prior to using Our Content. If you have are having a mental health crisis, call 911 or the National Suicide Prevention Lifeline 1-800-273-8255.

 

We are not providing health care, medical services or attempting to diagnose, treat, prevent or cure in any manner whatsoever any physical ailment, or any mental or emotional issue, disease or condition. We are not giving medical, psychological, or religious advice whatsoever.

 

You acknowledge that you are participating voluntarily in using Optimal Neuroholistic Services and that you are solely and personally responsible for your choices, actions and results, now and in the future. You accept full responsibility for the consequences of your use, or non-use, of any information provided on or through Optimal Neuroholistic Services, and you agree to use your own judgment and due diligence before implementing any idea, suggestion or recommendation from Optimal Neuroholistic Services to your life, relationship, marriage, family, parenting or business.

 

Our role is to support and assist you in reaching your own goals, but your success depends primarily on your own effort, motivation, commitment and follow-through. ONS, as an entity and its providers cannot predict and does not guarantee that you will attain a particular result, and you accept and understand that results differ for each individual. Each individual’s results depend on his or her unique background, dedication, desire, motivation, actions, and numerous other factors. You fully agree that there are no guarantees as to the specific outcome or results you can expect from using the information you receive on or through this website and/or our content.

PRIVACY POLICY

This Privacy Policy explains how Optimal Neuroholistic Services, LLC. collects, uses, maintains and
discloses information collected from users and describes the personal information we collect through the
website –DrCatherineJackson.com.

 

The terms “we,” “us," and “our” refer to Optimal Neuroholistic Services, LLC. Optimal Neuroholistic
Services, LLC. (the “company”). The term “site” refers to DrCatherineJackson.com. The term “user,”
“you” and “your” refers to site visitors, customers and any other users of the site.

 

Use of the Site, including all materials presented herein and all online services provided by the company, is subject to this privacy policy. This privacy policy applies to all site visitors, customers and all other
users of the Site. By using our site, you agree to the terms, without modification, of this privacy policy. If
you do not agree with the practices described in this privacy policy, please do not provide us with your
personal information or interact with the site.

 

Personal Identifying Information (“PII”)
PII means information about you that specifically identifies you. This includes the following types of
information: your name, email address, and demographic information (e.g. date of birth, age, gender,
etc.).

 

Non-Personal Identifying Information (“NII”)
We may collect NII about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

 

How We Collect Your Information
We may collect personal identification information from users in a variety of ways, including, but not
limited to, when users visit our site, register on the site, subscribe to the newsletter or email list, and in
connection with other activities, services, purchased products, features or resources we make available
on our site. Users may be asked for, as appropriate, a name, address, phone number and an email
address, etc.

 

Communication Through Comments
Our website may offer the capability for users to communicate with us and each other through comments
on posts on our website. We take reasonable steps to monitor and filter what is posted on our website
and in the comment fields, however, we do not encrypt such information. If you choose to post on our
website, you should use care when exposing any PII as such information is not protected by our privacy
policy nor are we liable should you choose to disclose your PII through such postings.

 

Advertising Remarketing
Our website uses advertising remarketing services. Our remarketing service is provided by Facebook
and other companies that show ads on websites across the Internet. With remarketing you may see ads
for our products you have previously looked at. For this to happen, Facebook uses technology that is
activated when a visitor lands on a web page and a unique “cookie” is placed in their browser.

 

Google Analytics
We use Google Analytics to collect information about the use of our site. Google Analytics is a web
analytics tool that helps website owners/moderators understand how visitors engage with their website.
Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used
to collect information about how visitors use our site. These cookies are used to store information, such
as the time that the current visit occurred, whether the visitor has been to the site before and what site
referred the visitor to the web page. Google collects only the IP address assigned to you on the date you
visit our site, operating system and browser type; it does not collect your name or other identifying
information. We then use the information to compile reports and to help us improve our site. You can
opt out of Google Analytics without affecting how you visit our site – for more information on opting out of
being tracked by Google Analytics across all websites you use, visit this Google page:
https://tools.google.com/dlpage/gaoptout.

 

Web Browser Cookies
Our site may use ‘cookies’ to enhance User experience. A cookie is a small piece of data or text stored
in your computer or mobile device by your web browser. Your web browser places cookies on their hard
drive for record-keeping purposes and sometimes to track information about them. You may manage
how your browser handles cookies by adjusting its privacy and security settings. Browsers are different,
so refer to instructions related to your browser to learn about cookie-related and other privacy and
security settings that may be available.

You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent.
If you do so, note that some parts of the site may not function properly. Currently, we do not alter our
data collection and use practices in response to Do Not Track signals.

 

Children’s Information
We follow the Children’s Online Privacy Protection Act (COPPA). Our website is not designed for use by
anyone under the age of 18. We do not knowingly collect PII from a child under the age of 18. Please contact us if your child has provided personal information to us and we will delete the information. If we
discover on our own that a child under 18 has been accessing our website, we will delete this information
soon after we discover it.

 

How We Use Collected Information

We will use this information to:

  • Operate, maintain and improve the site and our services;
  • Provide you with interest-based communication, offers, and promotions for products and services from us;
  • Process transactions and send you related information, including confirmations and receipts;
  • Respond to your comments, questions and requests and provide customer services.
  • Perform analytics and conduct consumer research;
  • Send you reminders, security alerts, technical notices, updates, support and administrative messages,  service bulletins, marketing messages, and requested information; and
  • provide news and information we think will be of interest to you
  • business transfers or company changes

Optimal Neuroholistic Services, LLC. reserves the right to disclose, transfer, or license any and all
information related to the site, including PII, to a subsequent owner, co-owner or operator of one or more
of the sites or any portion or operation related to part of one or more of the sites; or in connection with a
corporate merger, consolidation, or restructuring, the sale of substantially all of our interest and/or assets
or other corporate change, including, without limitation, during the course of any due diligence process.

 

How We Protect Your Information
We adopt appropriate and industry-standard encryption data collection, storage and processing practices
and security measures to protect against unauthorized access, alteration, disclosure or destruction of
your personal information, username, password, transaction information and data stored on our site.
However, no method of transmission over the Internet, or via electronic storage, is 100% secure.
Therefore, we cannot guarantee its absolute security.

 

While Optimal Neuroholistic Services, LLC. makes every effort to protect your personal information
shared through DrCatherineJackson.com, you acknowledge that the personal information you voluntarily
share through DrCatherineJackson.com could be accessed or tampered with by a third party. You agree
that Optimal Neuroholistic Services, LLC. is not responsible for any intercepted information shared
through DrCatherineJackson.com without its knowledge and permission. Additionally, you release
Optimal Neuroholistic Services, LLC. from any and all claims arising out of or related to the use of such
intercepted information in any unauthorized manner.

 

Sharing Your Personal Information
We do not sell, trade, or rent users personal identification information to others for marketing purposes.
We may provide your PII to vendors, business partners, and trusted affiliates under the following who
provide services with regards to our website (such as payment processors, shipping companies, United
States Postal Service, virtual assistance and other service providers) or with whom we jointly offer
products and services.

We may be legally required to disclose your PII if such disclosure is (a) required by subpoena, law, or
other legal process; (b) necessary to assist law enforcement officials or government enforcement
agencies; (c) necessary to investigate violations of our Terms and Conditions; (d) necessary to combat
fraud or criminal activity, to protect our rights or those of our affiliates, users, and business partners; (e)
necessary to protect us from legal action or claims from third parties, including you and/or other visitors;
(f) necessary to protect the legal rights, personal/real property, or personal safety of our company, users
and employees, and (g) to protect you or others from yourself or someone trying to harm you.

 

Third Party Websites
This Privacy Policy only addresses the use and disclosure of information by DrCatherineJackson.com
through interaction with this site. Users may find advertising or other content on our site that link to the
sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We
do not control the content or links that appear on these sites and are not responsible for the practices
employed by websites linked to or from our site. In addition, these sites or services, including their
content and links, may be constantly changing. These sites and services may have their own privacy
policies and customer service policies. Browsing and interaction on any other website, including websites
which have a link to our Site, is subject to that website’s own terms and policies.

 

Third Party Vendors
In the process of collecting your information, communicating with you and using your information to
better serve your needs and interests, Optimal Neuroholistic Services, LLC. shares some or all of your
information with these third party vendors:

Thinkific - thinkific.com

Managing Your Personal Information
You can access, update and delete your PII you provided to us or by managing this information through an online account (if you have one) or by sending us an email at info@DrCatherineJackson.com. You may choose not to receive e-mails from us by following the instructions contained in any of the e-mails we send or through the unsubscribe link at the footer of all e-mail communications. We manage e-mail lists through a list management system. Unsubscribing from one list managed by us will not necessarily remove you from all publication email lists. We may still e-mail you non-commercial emails related to your account and your transactions on the site.

 

We will retain your PII for as long as needed to provide you services and to maintain a record of your
transactions for financial reporting purposes. Your information may be retained in electronic form, paper
form, or a combination of both. When your information is no longer needed, we will destroy, delete, or
erase it. If you have questions or are experiencing problems unsubscribing, please contact us at
info@DrCatherineJackson.com.

 

Right Under the General Data Protection Regulation (GDPR)
As of June 26, 2020 under the General Digital Protection Regulation (“GDPR”) residents and those
accessing this website using IP addresses associated with servers located within European Union
Member Countries have the following rights with respect to their personal information:

  • The right to have their personal identifying information removed from our servers.
  • The right to withdraw prior consent to have your personal identifying information stored.
  • The right to request access to your personal identifying information.
  • The right to object to the storing of your personal information on the grounds of your personal situation.
  • The right to rectify any of your personal information that is stored on our servers.
  • The right to lodge a complaint with a supervisory authority.

ONS has the discretion to update this privacy policy at any time. If our company decides to change this
privacy policy, we will post those changes on our website so our users and customers are always aware
of what information we collect, use and disclose. We encourage users to frequently check this page for
any changes and to stay informed about our privacy policy. You acknowledge and agree that it is your
responsibility to review this privacy policy periodically and become aware of modifications.

TERMS & CONDITIONS

PLEASE READ THESE TERMS OF CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE.

By using this website, you agree to fully comply with and be bound by the following agreement each time you use this website.  If you do not agree to these Terms and Conditions, please do not use the website.

 

Overview

Effective Date:  January 1, 2020

 

This web page represents a legal document and is the Terms and Conditions (“Terms”) for our website DrCatherineJackson.com (“Website”). By using our website you agree to fully comply with and be bound by the following agreement each time you use our website. Please review the following terms carefully.

 

Definitions

The terms “we”, “us”, and “our” refer to Optimal Neuroholistic Services, LLC.  The term “Site” refers to DrCatherineJackson.com. The term “user,” “you” and “your” refers to site visitors, customers, patients and any other users of the site.

 

All text, information, graphics, design, photos, images, materials, documents, data and intellectual property accessible on or offered through our website or services, are collectively known as our "Content” is our property and is protected by the United States intellectual property laws.  On the Site we provide information related to mental health, relationship issues, and couples therapy (the “Service”).

 

Use of the Site including all materials presented herein and all online services and products provided by us, whether made available for purchase or not is subject to the following terms.  These terms apply to all site visitors, customers, and all other users of the site.  By using the site or service, you agree to these terms, without modification, and acknowledge reading them.

 

Intellectual Property Rights

The site and/or service contain intellectual property owned by Optimal Neuroholistic Services, LLC., including, without limitation, trademarks, copyrights, proprietary information and other intellectual property as well as the Optimal Neuroholistic Services, LLC. name, logo, all designs, text, graphics, other files, and the selection and arrangement thereof, also termed the “look and feel.” Your use of our website or services does not constitute any right or license for you to use our service marks or trademarks without the prior written permission of Optimal Neuroholistic Services, LLC.

 

You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the site, service, content or intellectual property, in whole or in part without our prior written consent.  We reserve the right to immediately remove you from the site and/or service, without refund, if you are found to be violating this intellectual property policy.

 

You are permitted to enjoy the content of our website for your personal, non-commercial use.

 

You are permitted to hypertext link to the content of our website provided that you give full attribution and credit by name, keep intact all copyright, trademark and other proprietary notices and, if used electronically, you must include the link back to the website page from which the content was obtained.

 

Our content, as found within our website, products and services, is protected under United States intellectual property rights laws.  Copying, redistribution, use or publication for commercial use by you of any such content is a violation of our intellectual property rights.  Your use of our website and services does not grant you any ownership rights to our content.

 

Any request for written permission to use our content, or any other intellectual property or property belonging to us, should be made before you use content by sending an email to info@DrCatherineJackson.com.

 

Limited License

We grant you a nonexclusive, nontransferable, revocable license to access and use our website and S]services strictly in accordance with this agreement. Your use of our website and services are solely for internal, personal, noncommercial purposes, unless otherwise provided in this agreement. No printout or electronic version of any part of our website or services may be used by you in any litigation or arbitration matter whatsoever under any circumstances.

 

Your License to Us

You grant us a license to use the information and materials you post to our website.  By posting, displaying, transmitting, performing, or otherwise distributing information or other content (“Visitor Content”) to our website, you are granting us and any affiliates, a license to use the visitor content in connection with the operation of our business, including without limitation, a right to distribute, copy, transmit, publicly display, reproduce, translate, edit, and reformat your Visitor ­content. You understand and agree that you will not be compensated for any Visitor content.  By posting visitor content on our website or service, you warrant and represent that you own the rights to the visitor content or are authorized to post, display, distribute, perform, or transmit visitor cntent.

 

Lawful Purposes

You may use the site and/or service for lawful purposes only.  You agree to use the site and/or service and to purchase services or products through the site for legitimate, non-commercial purposes only. You shall not post or transmit through the site and/or service any material which violates or infringes the rights of others, encourages conduct that would constitute a crime or for fraudulent purposes.

 

Our Relationship to You

This agreement in no way creates any agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship between you and Optimal Neuroholistic Services, LLC.

 

Privacy Policy

Our privacy policy is considered part of this agreement and available on this website.  You must review our privacy policy by clicking on this link. If you do not accept and agree to being bound by these terms, including the DrCatherineJackson.com privacy policy, do not use this website or our services.

 

Choice of Law and Jurisdiction

These Terms will be treated as if it were executed and performed in Tinley Park, IL and will be governed by and construed in accordance with the laws of Illinois without regard to conflict of laws provisions.  In addition, you agree to submit to the personal jurisdiction and venue of such courts.  Any cause of action by you with respect to our website or service must be instituted within one (1) year after the cause of action arose or be forever waived and barred.

 

Dispute Resolution

Any legal controversy or claim arising from or relating to these terms and/or our service, excluding legal action taken by us to collect or recover damages for, or obtain any injunction relating to website operations, intellectual property, and our service will be settled solely by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association.  Any such controversy or claim will be arbitrated on an individual basis, and will not be consolidated in any arbitration with any claim or controversy of any other party.

 

The arbitration will be conducted in Illinois and judgment on the arbitration award may be entered into any court having jurisdiction thereof.  You or we may seek any interim or preliminary relief from a court of competent jurisdiction in Illinois necessary to protect the rights or property of you and us pending the completion of arbitration.

 

Unlawful Activity

We reserve the right to investigate complaints or reported violations of these terms and take any action we deem appropriate, including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, posted materials, IP addresses, and traffic information.

 

Links to Other Websites

Our website may from time to time contain links to third party websites.  Inclusion of links for any website on our website does not mean that we endorse, guarantee, warrant, or recommend the services, information, content, and/or data of such third-party websites. Optimal Neuroholistic Services, LLC. (and its affiliates Dr. J's Holistic Health and Wellness and Her Parenting Place) has no control over the privacy practices of third party websites; you access any third-party websites at your own risk. We recommend that you review the privacy policy and terms and conditions of those sites to fully understand what information is collected and how it is used.

 

Indemnification

You agree to indemnify, defend, and hold us and our partners, agents, officers, directors, employees, subcontractors, successors, assigns, assistants (live or virtual), third party suppliers of information and documents, attorneys, advertisers, product and service providers, and affiliates free from any liability, loss, claim, and expense, including reasonable attorney’s fees, related to your violation of these terms or use of our website or services.

 

Severability and Survival

Should any part of these terms be held invalid or unenforceable, that portion will be construed consistent with applicable law and the remaining portions will remain in full force and effect.  To the extent that any content is in conflict or inconsistent with this agreement, this agreement will take precedence. Our failure to enforce any provision of this agreement will not be deemed a waiver of such provision, nor of the right to enforce such provision. Our rights under this agreement will survive any termination of this agreement.

 

LIMITATION OF LIABILITY

YOU AGREE THAT UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR ANY OTHER DAMAGES ARISING OUT OF YOUR USE OF THE SITE, OUR PRODUCTS OR OUR SERVICES. ADDITIONALLY, Optimal Neuroholistic Services, LLC. IS NOT LIABLE FOR DAMAGES IN CONNECTION WITH (I) ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, DENIAL OF SERVICE, ATTACK, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE; (II) LOSS OF REVENUE, ANTICIPATED PROFITS, BUSINESS, SAVINGS, GOODWILL OR DATA; AND (III) THIRD PARTY THEFT OF, DESTRUCTION OF, UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF YOUR INFORMATION OR PROPERTY, REGARDLESS OF OUR NEGLIGENCE, GROSS NEGLIGENCE, FAILURE OF AN ESSENTIAL PURPOSE AND WHETHER SUCH LIABILITY ARISES IN NEGLIGENCE, CONTRACT, TORT, OR ANY OTHER THEORY OF LEGAL LIABILITY. THE FOREGOING APPLIES EVEN IF OPTIMAL NEUROHOLISTIC SERVICES, LLC  HAS BEEN ADVISED OF THE POSSIBILITY OF OR COULD HAVE FORESEEN THE DAMAGES. IN THOSE STATES THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR THE DAMAGES, OUR LIABILITY IS LIMITED TO THE FULLEST POSSIBLE EXTENT PERMITTED BY LAW. IN NO EVENT SHALL OPTIMAL NEUROHOLISTIC SERVICES, LLC  CUMULATIVE LIABILITY TO YOU EXCEED THE TOTAL PURCHASE PRICE OF THE SERVICE YOU HAVE PURCHASED FROM THE SITE, AND IF NO PURCHASE HAS BEEN MADE BY YOU, OPTIMAL NEUROHOLISTIC SERVICES, LLC  CUMULATIVE LIABILITY TO YOU SHALL NOT EXCEED $150.

 

No Warranty or Liability

The information presented on DrCatherineJackson.com is provided “as is” and “as available,” without representation or warranty of any kind. Optimal Neuroholistic Services, LLC. does not represent or warrant that such information is or will be always current, complete, or accurate. Any representation or warranty that might be otherwise implied is expressly disclaimed.

 

You agree that Optimal Neuroholistic Services is not liable to you or others, in any way or for any damages of any kind, arising from the use of DrCatherineJackson.com, including, but not limited to, liability or damages caused by viruses contained within electronic files of this site or any linked site, regardless of prior notice to our office.

 

Changes to Our Terms and Conditions

We reserve the right to change these terms and conditions at any time by giving you advanced notice of the changes by email or in writing.  We will also post these changes on our website. These changes will become effective 30 days after receiving the notice.  To avoid doubt, no unilateral amendment will retroactively change agreed dispute-resolution provisions of these Terms and Conditions, if any, including, for example, arbitration provisions for then-pending disputes unless the parties expressly agree otherwise. Your continued use of our website, services, and products after any change to these terms and conditions and notifying you will constitute your acceptance of such change. If you do not agree with the changes to these terms and conditions, you can choose to discontinue the use of our website, services, and products.

 

Updated June 26, 2020